SMS Terms & Conditions

Last updated: July 7, 2026

These terms govern the Roam Devices Support text messaging program. You are enrolled only after you confirm opt-in by replying YES (or START) to our one-time confirmation message. By confirming, you agree to these terms. If you do not agree, do not confirm; you can always reach us by email instead.

1. Program name and description

Roam Devices Support is a customer-care text messaging program operated by Roam Devices. We send conversational support messages in reply to customers who text our support line with questions about their devices, orders, and troubleshooting. These are customer-care messages only — not marketing or promotional messages. A reply may occasionally include a helpful link, such as a help article or order-tracking page.

2. How to opt in

To opt in, text our support number, +1 (541) 604-2072. We reply with a one-time message asking you to confirm. You consent to receive text messages only when you reply YES (or START) to that confirmation message; texting us on its own does not opt you in, and if you don't confirm we won't send further messages. Consent to receive text messages is not a condition of any purchase.

3. Message frequency

Message frequency varies.

4. Cost

Message and data rates may apply, according to your mobile plan.

5. Opt-out

Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further texts. Reply START to resubscribe.

6. Help

Reply HELP for help, or email contact@roamdevices.com.

7. Supported carriers

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your privacy matters to us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties. For full details on how we handle your information, see our Privacy Policy.

9. Contact us

Questions about this program? Reach us any time: